COVID-19 Disclaimer

At the moment due to Covid-19 sanitary measures our usual order processing times may be moderately delayed. We normally ship all orders in 2-7 business days since our items are printed to order. We are still doing our best to get orders out as fast as we can, but please understand it may take us a few more business days than usual to get your order shipped.

We greatly appreciate our customers! We are a small artist-owned business and companies our size are most vulnerable during a crisis like this. We are doing our absolute best to meet our commitments to our customers. 


PRODUCT Qs

Who creates your designs?

We are a mom and pop business… we do our designs in-house! A small handful of the designs are also fine-tuned by freelance graphic designers.

How do your shirts fit?

I wish there was a one-size-fits-all answer for this, but it really depends on the style! Make sure you carefully read the description for your specific shirt before placing your order.

What kind of shirts do you print on?

We love SOFTNESS! Sure, we could print on lower quality tees that keep our costs and customer prices down, but we are committed to delivering a quality product. We want our customers to love our shirts and come back for more!

How are your shirts printed?

We print our graphics with digital direct-to-garment printers using water-based inks for a soft feel. Our GT-3 inks are CPSIA compliant and Oeko-Tex™ certified, which means they are safe to print on children’s clothing and reduce environmental waste. Also, GT-3 inks are colorfast through many washings!

How should I care for my shirts?

We recommend washing all of our shirts in cold water on the delicate setting. Ideally we recommend hang drying, but it’s hard to expect that from other parents if we don’t do it ourselves! If you must use a machine, go for low heat.


SHIPPING Qs

NOTE: FREE SHIPPING is automatically applied for any order over $35. No coupon code needed!

How long will it take me to receive my order?

We ship most orders in about 3-4 business days, but all orders ship within 7 business days. Most US orders arrive in 5 to 12 business days. Head to our Shipping Info page to learn more.

Do you ship internationally?

Currently we ship to the continental US only.


RETURN Qs

The item I ordered doesn’t fit. Can I exchange it for a different size?

Yes, with provisions. Check out our Return Policy here.

I purchased a shirt and have decided I don’t want it. May I return it?

Yes, with provisions. Check out our Return Policy here.

I received my order and there’s an issue with it (damage/defect, incorrect item.) 

We are so sorry! We want you to be 100% happy with your order, and apologize for the inconvenience this has caused! Mistakes do very rarely happen, and we are happy to correct this issue for you. Please contact us at support@independentmama.com so that we can take care of it immediately.